Deposit Policy
Awesome, we’re happy to hear you’re considering making an appointment with us! Mantle Tattoo tries to be as mindful as possible regarding deposits, both for you and for our artists. Please keep in mind that when you’re booking an appointment, an artist is blocking their schedule for one on one time with you, meaning that time is held for you. Additionally, they’re following their own artistic process to prepare your design or drawing – even if you’re providing an exact design or reference, it still needs to be prepared for actual tattooing.
When sending a deposit and booking an appointment, please be aware of these policies:
- Deposits are non-refundable.
- Deposits are non-transferrable.
- With advance notice, we’ll work with you on rescheduling without requiring an additional deposit. Life happens, so we’ll be as reasonable as possible. Because of there being a little bit of interpretation of “advance notice,” more specifically at least a full business day before your appointment. Same day, or shortly before is not appropriate notice.
- Appointment cancellations may forfeit your deposit. Same as above, we can help you move your appointment to another day or time with reasonable notice.
- No-call no-shows may forfeit your deposit. We send text and email confirmations, as well as text and email reminders prior to the appointment. Missed it? Sorry, we’ll require a new deposit.
